All-in-One Platform: Services, Appointments & Digital Downloads
Looking for one platform that handles services, appointments, and digital downloads? Here's why Shops in Kenya is the best all-in-one solution for Kenyan businesses.
Quick Answer
Shops in Kenya handles everything in one place: physical products, service bookings with deposits, and digital downloads with secure links. Unlike Shopify (needs multiple apps), WooCommerce (requires plugin setup), and Wix (limited service features), Shops in Kenya has native support for all three with M-PESA payments included.
Services & Appointments
Booking System
Create bookable services with duration, price, and staff assignment. Customers can book appointments online through your shop. You manage the schedule in your dashboard with a calendar view. No manual phone scheduling needed.
Deposit Collection
Set deposit percentages (default 30%) for services. Customers pay the deposit online now and the remaining balance on-site when they arrive. This reduces no-shows while giving customers flexibility. Deposits work with M-PESA and card payments.
Staff Management
Add staff members and assign them to services. Staff can see their own bookings and manage their schedules. All staff actions are logged for accountability. Customize permissions per staff member.
Digital Downloads
Secure Download Links
Upload digital products (ebooks, courses, templates, software). After payment, customers receive secure download links that expire after a set time. Links are unique per customer to prevent sharing. No shipping fees for digital products.
No Shipping Required
Digital-only carts don't show shipping options, pickup, or address fields. Customers pay and receive download links immediately. Perfect for courses, templates, and other digital goods.
Instant Delivery
When payment is confirmed, download links are sent automatically. No manual fulfillment needed. Works 24/7 even when you're sleeping. Great for passive income.
Physical Products
Full E-commerce Features
Sell physical products with variants (size, color), inventory tracking, stock alerts, and sale prices. Upload multiple photos per product. Set up categories for easy browsing.
Delivery Zones
Set up delivery zones by town/county with per-zone pricing. Customers select their location during checkout. Handles delivery for physical products while digital products and services have no shipping.
One Cart, One Checkout
Mixed Carts Supported
Customers can add products, services, and digital downloads to the same cart. The checkout intelligently handles each type: shipping for physical products, no shipping for digital, and deposit options for services. One payment completes everything.
- • Physical products: Delivery/pickup options with zone pricing
- • Services: Deposit collection with on-site balance payment
- • Digital downloads: Instant access with no shipping
- • All accept M-PESA, card, cash, or bank transfer
Comparison with Other Platforms
| Feature | Shops in Kenya | Shopify | WooCommerce |
|---|---|---|---|
| Service Bookings | ✓ Native | ✗ Paid app | ✗ Plugin required |
| Deposit Collection | ✓ Native | ✗ Paid app | ✗ Plugin required |
| Digital Downloads | ✓ Native | ✗ Paid app | ✗ Plugin required |
| Mixed Cart Checkout | ✓ Native | ✗ Complex setup | ✗ Plugin required |
| M-PESA Payments | ✓ Native | ✗ 3rd party | ✗ Plugin required |
Verdict
Choose Shops in Kenya for All-in-One Selling
Shops in Kenya is the only platform that natively supports products, services, and digital downloads in one place. No apps, no plugins, no technical setup. M-PESA payments included. One dashboard for everything.
Sell everything in one place
Products, services, and digital downloads — all with M-PESA payments and WhatsApp ordering.
Create your all-in-one shop — free