Terms & Conditions
Last updated: February 2026
1. Introduction
Welcome to Shops. These Terms & Conditions govern your access to and use of the Shops website, services, and applications. By accessing or using Shops, you agree to be bound by these terms.
2. Platform Overview
Shops is an online marketplace that allows users to post, browse, buy, sell, and rent goods and services. Shops does not own, sell, or inspect items listed on the platform.
3. User Accounts
- You must provide accurate and up-to-date information.
- You are responsible for maintaining the confidentiality of your account.
- You must be at least 18 years old to use Shops.
- We reserve the right to suspend or terminate accounts that violate these terms.
4. Listings & Content
- All listings must be truthful, lawful, and accurately described.
- Prohibited items or illegal services are not allowed.
- You retain ownership of your content, but grant Shops permission to display it.
- We may remove listings that violate our policies without notice.
5. Transactions
Shops is not a party to transactions between users. Buyers and sellers are solely responsible for completing transactions, verifying information, and resolving disputes.
6. Payments & Fees
Some services on Shops may require payment. Any applicable fees will be clearly displayed before payment is required. All payments are non-refundable unless stated otherwise.
7. Safety & Fraud
- Always meet in public places when possible.
- Do not share sensitive personal or financial information.
- Report suspicious activity immediately.
- Shops is not liable for losses resulting from user interactions.
8. Prohibited Activities
You agree not to:
- Post illegal or misleading content
- Harass or abuse other users
- Attempt to bypass platform security
- Use automated systems without permission
9. Limitation of Liability
To the fullest extent permitted by law, Shops shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.
10. Termination
We may suspend or terminate access to Shops at any time, without notice, if these terms are violated.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the platform constitutes acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by the laws of Kenya.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us at: