Most Kenyan online sales still close in WhatsApp. The problem is chaos — orders buried in chats, prices typed by hand, and no record. Your shop fixes that without taking WhatsApp away from customers.
Let the shop write the message
When a customer picks 'Order via WhatsApp' at checkout, their WhatsApp opens with the full order already typed — every item, size, quantity and the total. They just press send. No more 'hi, I want that dress' guessing games.
Keep your catalog out of chats
Stop sending 30 photos to every customer. Share your shop link or a single product link — they browse, pick a size, and come back with a structured order.
Floating chat button
Your storefront has a WhatsApp button floating at the bottom of every page, so a browsing customer is always one tap from a chat. Set your number in Settings.
Automatic notifications
Link your WhatsApp under Dashboard → Payments — it works like WhatsApp Web: scan a QR code once and your shop stays connected as a linked device. No Meta developer account, no API setup, no per-message fees. Once linked, customers get a confirmation from your own number the moment their payment clears, and you get one too.
Message all your customers at once
On the Professional plan, Broadcasts let you WhatsApp your whole customer list (or a segment like 'no order in 30 days') from your linked number — restock alerts, offers, new stock. Sends go out in small spaced bursts, because firing hundreds of messages at once is exactly how numbers get flagged. Slow and steady keeps your WhatsApp safe.